WHO WE ARE AND WHAT WE DO
Rhinowash Ltd specialises in the delivery of Pressure Wash Solutions, we design, manufacture, sell, install, service and repair of our own range of Rhinowash Pressure Washers.
OUR COMMITMENT TO YOU
We are committed to protecting and respecting your privacy.
This policy provides an overview of how we comply with data protection legislation and the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
It sets out:
Who we are and what we do
How we obtain personal information
What personal information we collect
What we use your personal information for
Who we disclose your personal information to and why
When this policy applies
Your rights under data protection legislation
How to contact us
HOW DO WE OBTAIN PERSONAL INFORMATION?
INFORMATION YOU PROVIDE
By you contacting us by telephone, SMS, email, website or white mail
If you contact us or make enquiries through any of these methods, we may keep a record of that correspondence. We may also collect other information that you supply to us after your initial contact with us.
Through face to face meetings
Our people may keep a record of any meetings with you in the form of attendance notes or reports.
Through completion of surveys
We may also ask you to complete surveys that we use for research purposes.
Using “cookies” on our website
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customise our site according to your individual interests.
To speed up your searches.
To recognise you when you return to our site.
INFORMATION FROM OTHER SOURCES
We also obtain information about you from third party sources that include:
Our clients or other partners with which we sell our products.
Publicly-available sources such as open government databases or other data in the public domain
We are not responsible for the accuracy of any information provided by third parties or third party policies or practices.
WHAT PERSONAL INFORMATION WE COLLECT
We hold on record any contact information which you give to us on your own initiative including your name, address, telephone and mobile number and email address. Should you volunteer any sensitive personal data to us then you will be consenting to our processing of it.
Business Contact Information
We actively seek information which relates to the business itself and we also collect contact details of your directors and employees with whom we have contact, including direct dial numbers, mobile numbers and email addresses.
We hold on record any data relating to any communications and dealings that we have with you, including enquiries and complaints.
We also hold any data relating to any contracts, transactions and other dealings with us, including data relating to billing, payments and accounts, and grant applications.
Information received from Third Parties
We may receive data about you from other sources (such as credit reference agencies) which we will add to the information we already hold about you.
WHAT DO WE USE YOUR PERSONAL INFORMATION FOR?
We use the information to create a profile. This helps us to carry out:
A general assessment, analysis and research in relation to our business and services.
Updating and developing records and market analysis to assist in the provision and improvement of services to you.
We use your data for the administration of our general relationship with you, including notifying you of changes to our websites, services, and dealing with enquiries and complaints.
We also use your data for the purposes of performing, administering and managing contracts, transactions or other dealings or arrangements between us.
News and Updates
We may use your data to send you from time to time details of news, events and other information which may be of interest to you. We may send this information to you by a variety of means, including email and post. You can opt-out of this usage at any time by contacting us using the contact details in this policy
We may use your data where necessary to defend or establish our legal rights or otherwise required by law or binding regulation.
How can we legally use personal data?
Processing of personal data is only lawful if at least one of these legal conditions, as listed
in Article 6 of the GDPR, is met:
a) the processing is necessary for a contract with the data subject;
b) the processing is necessary for us to comply with a legal obligation;
c) the processing is necessary to protect someone’s life (this is called “vital
d) the processing is necessary for us to perform a task in the public interest, and
the task has a clear basis in law;
e) the processing is necessary for legitimate interests pursued by Rhinowash Ltd, unless these are overridden by the interests, rights and freedoms of the data subject.
Note: Under e) Rhinowash Ltd will process personal data under Legitimate Interest to offer to data subjects product and services which will benefit the data subject ensuring our legitimate interests are not overreached by the rights of individuals whose personal data is being processed.
WHO DO WE DISCLOSE YOUR DATA TO?
Disclosure to Other Third Parties
We may share your details when we are operating certain schemes and projects on its behalf, along with other partner organisations, other public-sector organisations, providers of other public-sector support and regulatory and audit organisations.
We may, in appropriate cases, voluntarily or where required by law, pass your data to the Police and similar organisations such as law enforcement agencies (including fraud prevention and detection) or other governmental agencies.
We will keep personal information secure by taking appropriate technical and organisational measures against the unauthorised or unlawful processing of that information.
We review this code and our other data protection policies regularly to ensure that they are appropriate and up to date. We also carry out regular audits to monitor our security policies and procedures and revise them if necessary.
HOW WE HANDLE TRANSFERS OF PERSONAL INFORMATION TO COUNTRIES OUTSIDE EUROPE
YOUR RIGHTS UNDER DATA PROTECTION LEGISLATION
You have various rights under data protection legislation:
You have the right to access information held about you, to have this information changed, rectified or erased. Please inform us about any changes to your details so that we can keep our records accurate and up to date.
You’re right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org
HOW TO CONTACT US
If you would like any further information or have any comments about any other aspect of our service, please contact us at:
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